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KPMG

What

This case study explores KPMG’s development programme for its women managers.  The programme, named Reach, was designed following research which explored the perceived barriers to career progression  for women at manager level. The research involved consultation with the firm’s highest performing women and men at middle management level. The top three barriers identified were; balancing work and family; the perception of women as less committed due to family commitments and lack of senior or visibly successful role models. These findings provided a basis for a sustained programme of action to tackle the gender imbalance at senior levels. Action included addressing the culture of the firm via training for leaders and managers, alongside offering support to women  to allow them to progress. The Reach initiative directly and proactively addresses many of the issues which both the men and women had identified as potential barriers to the career progression of women. It has four core modules which cover issues of; leadership; career management and planning; networking and  profile and impact. Participants are encouraged to identify and build on what they are already doing well and think practically about how they can apply their learning  back in the business. A crucial part of the programme is action planning and the creation of a support network to sustain the learning after the initial two days. Over the six months following the programme, women are encouraged to work with an internal coach to ensure that they embed the learning and deliver on the personal development plans they develop on the course.

Why

Reach is designed to address the underrepresentation of women above middle manager grade and help  strengthen the pipeline of women into more senior grades. The programme sends a clear message to women in the firm that as an organisation it is committed to ensuring that both women and men reach their full potential. KPMG sees attracting and retaining the best people as a key business priority and one which will help it meet client needs

How

The firm’s senior leaders are actively engaged in the programme. For example it is opened by a senior leader and women at the top levels of the firm attend to share their views and experiences. KPMG has ensured that the programme is integrated into its mainstream learning and development opportunities and that participation forms part of a development plan rather than a one hit wonder. Internal coaches attend the programme to assist with the facilitation and work with participants to support their development post Reach. This helps ensure that the firms  coaching faculty has a good understanding of the barriers to career progression for women. The programme has been widely communicated both internally and externally, for example KPMG has a section in its annual report on the retention of talent which features Reach.

KPMG

About: Reach – a Development Programme for Women Managers

Contact: Gaynor Francis, Assistant Manager

Email: gaynor.francis@kpmg.co.uk

 

 

 

Impact
  • The number of women in senior roles has increased substantially, over a three year
    period the number of women senior managers has increased by 6%.
  • 14% of the firm’s partners are now women.
  • The programme has resulted in greater levels of acceptance for women only development with increased sponsorship and buy-in from senior leaders.
  • In its annual staff survey the percentage of women agreeing with the overall
    statement ‘In my opinion KPMG is doing a good job of retaining its most talented
    people’,  rose from 46% to 57% in a two year period.