- Who we are
- What we do
- Take action
- Take action
- research
- Opportunity Now Research
- Women and Work - The Facts
- The Business Case for Diversity
- Business Case for Diversity Case Studies
- The Work Environment
- The Organisation
- Enhancing Organisational Practices
- CEO Perspectives
- External Research
- Orange Future Enterprise Coalition Forum
- Line Managers and Diversity
- Resources
- Take action
- Take action
Section head
Bernadette Kenny
- Job title:
- Director General - Customer Contact and Processing
- Company:
- H M Revenue and Customs
Bernadette joined HMRC in May 2005, following a short period as acting Chief Executive of the Royal Parks. She had previously spent 24 years at the Department for Constitutional Affairs, having started in the then Lord Chancellor’s Department as a Government Lawyer in 1980. After an early career in a range of both legal and policy posts, she moved into operations in 1991 managing civil and the higher criminal courts in the South East. She led the team that launched the Court Service as an executive agency in 1995 before setting up the new agency’s HR and Learning function. She moved onto the agency board in 1999, leading on business change, IT, procurement and tribunals operations. She returned to DCA HQ in 2002 as Change Director.